Get More 5★ Reviews. Without Lifting a Finger.
Collect up to 4× more reviews*, capture richer customer feedback, and rank higher on Google — without chasing customers manually.
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*Based on industry benchmarks for automated review requests.
Works with the tools you already run
Stop Losing Customers
to Problems
You Never See Coming
You're better than your Google ranking makes you look. Happy customers walk out the door every day without leaving a review, while one bad week sits at the top of your profile for months. ReputationSentry surfaces blind spots before they cost you revenue — and keeps the day-to-day off your plate.
The Velocity Gap
Google rewards consistent review flow — not totals. Pause for two weeks while competitors keep collecting, and your local ranking quietly slips before you notice.
Operational Blind Spots
You can't fix what you don't know. Issues go unreported until they explode into a public crisis on Yelp or Google.
Reactive, Not Proactive
Most systems only alert you after a problem becomes public. By then, the damage to your reputation is already done.
Silent Customer Churn
For every customer who complains, 26 others remain silent and simply leave. You're losing lifetime value without knowing why.
Lost Revenue
93% of customers read reviews before buying. A single negative review can drive away dozens of potential customers daily.
The Hidden Toll on Your Team
One bad review can derail a manager's day. Constant monitoring, drafting and damage control burns teams out — reputation work shouldn't come out of yours.
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of customers read online reviews before deciding.
more revenue for businesses with 5★ ratings.
of unhappy customers return if issues are resolved quickly.
The Sentry
System
We handle the good, the bad, the ugly — and the fake. Everything you need to collect more reviews, listen to customers, and grow your online reputation.
Multi-Channel Review Collection
Collect reviews everywhere your customers are — SMS, email, QR, NFC and kiosk. Meet them at the moment of truth and capture sentiment while it's fresh.
Point-of-Service Feedback
Capture sentiment immediately at the moment of truth using QR codes, NFC tags, or kiosks right at your register or table.
Customer Feedback Intelligence
See what your customers actually think — by location, team and time period. Spot trends, recognise top performers, and fix issues before they spread.
Risk-Free Automation
The AI is trained to follow strict brand guidelines, never deviating from them and can be set to 'Draft Mode' for your approval.
Fake Review Defense
Review-bombing and fraudulent 1-stars get the full takedown playbook — detect, document, submit. Our team runs it.
"This tool is by far the best around. It's automated, it asks the customer how everything was, and it gives us a real picture of how our team is doing every single day."
- Car Dealership Owner
No gating. No fake reviews. No shortcuts that risk your profile.
That's not just ethics — it's the law, and it's better business. Here's the standard we hold every review request to:
Every customer gets the same review link
Happy or not, everyone is invited to share their experience on Google. Unhappy customers additionally get a private path to put things right first — but no one is filtered out.
Review gating is illegal — we keep you compliant
Under the UK DMCC Act 2024, cherry-picking who gets asked for a review is an unfair commercial practice. Tools that filter reviews put your Google Business Profile at risk.
When fake 1-stars hit, we run the takedown playbook
Honest reviews stay up. Fraudulent ones get detected, documented and reported for removal — that's the protection layer most review tools don't have.
Live simulation — an unhappy customer still gets the review link. Every customer, same fair flow.
Set it up once. It runs itself.
Three steps from sign-up to a review engine that never pauses — no spreadsheets, no chasing, no extra headcount.
We set you up
Hands-on onboarding connects your customer list, trains the AI on your brand voice, and ships your QR & NFC kit — typically live within 24–48 hours. No technical work on your side.
Reviews start landing
Every customer gets a friendly, well-timed request — and unhappy ones get a private path to you first. Most businesses see their first new reviews within 48 hours.
It runs on autopilot
Requests, AI replies, alerts and your monthly Sentry Briefing keep running in the background while you run the business.
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Everything it takes to out-rank the business next door
Multi-channel review collection, AI replies and a multi-location dashboard — all under one roof.
Built for any local business that lives or dies by reviews
Different industries, same core problem — reputation is your most underused growth lever. Here's how it shows up in yours.
Hospitality
Hotels · Restaurants · Cafés · Bars
Reviews decide bookings — own the local pack on Google Maps before guests even check Booking.com.
- Capture sentiment at checkout, not after they've left
- Convert one-time guests into repeat bookers
- Out-rank chains in your area's "near me" searches
Trades
Plumbing · Electrical · HVAC · Roofing
Win the postcode you're stood in. Reviews fire automatically the moment your invoice is paid.
- Connects with Xero, QuickBooks and 5,000+ other apps
- Postcode-level rank tracking so you know where you're winning
- Stay-in-touch flows that surface follow-on work
Healthcare
Clinics · Dental · Vets · Wellness
Patients pick on trust. Be the highest-rated practice in town and book out the diary.
- Ask at peak satisfaction, not at the exit
- Surfaces detailed patient feedback the team can act on between appointments
- GDPR-friendly opt-in flows built in
Automotive
Dealerships · Service centres · MOT garages
Turn one-off visits into 5★ Google proof. The next buyer is reading your reviews tonight.
- QR codes & NFC tags for showroom and service-bay capture
- Department-level reporting — see if Sales, Service or Finance is the weak link
- Auto-replies that mention model, location and service type
Professional services
Legal · Accounting · Agencies · Consulting
Reinforce referrals with public proof. The best new clients arrive having already read 50 reviews.
- Trigger requests from your CRM, not your memory
- AI replies that protect billable-hour positioning
- Multi-partner leaderboards for accountability
Retail & local SMBs
Hair · Beauty · Boutiques · Local shops
Out-rank chains in local search. Independent businesses with the most reviews dominate the local pack.
- In-store NFC tap-cards turn every till into a review machine
- Branded social-post designer turns 5★ reviews into Instagram & Facebook content
- Competitor benchmarking shows exactly who you need to beat locally
Is ReputationSentry right for you?
We'd rather tell you upfront than waste your trial. Here's who gets the most value — and who doesn't.
This is for you if…
- You're a local business that depends on Google for new customers
- You serve real customers you can ask for a review (in-person, by phone, online)
- You want to stop chasing reviews manually and let AI handle the heavy lifting
- You're ready to invest in your reputation as a long-term growth lever
Probably not for
you if…
- You expect overnight ranking jumps with no consistent customer flow
- You're not willing to let the system contact your customers on your behalf
- You want a one-off quick fix rather than a system you keep running
Plays well with everything you already run
Monitor 67+ review sources, send via SMS / Email / WhatsApp, design branded social posts, and connect with your accounting, CRM and developer tools.
Operations & Accounting
Fire review requests automatically the moment an invoice is paid or a job is completed.
Review Sites
Pull and reply to reviews across every platform that matters.
Messaging Channels
Reach customers in the channel they actually open. SMS, email and WhatsApp included on every plan.
Social Media
Publish 5★ reviews as branded posts using the built-in template designer.
Developer / API
REST API, webhooks and an open MCP connector (AI Hub) for teams that want to build custom workflows. Full docs available after sign-up.
What happens when reputation gets a system
Three illustrative examples across the industries we serve. Real numbers, projected from industry benchmarks while we collect named UK case studies.
The Crown & Compass
“We went from chasing reviews on a clipboard to having a steady drip of fresh 5★ feedback every week. Mid-week bookings are now what weekends used to be.”
Illustrative example. Numbers are projections built from industry benchmarks and underlying-platform aggregates — not yet a named ReputationSentry customer. Real, named UK case studies coming soon.
Real Business Impact
Join businesses turning feedback into fuel for growth.
"We have had several different tools to help us manage our reputation and this one by far is the best around. It's asking the customer how everything was so we can resolve the issue before it escalates."
"Most businesses never ask systematically. Since installing ReputationSentry, we've seen a 40% increase in positive reviews in just 60 days. It's automatic."
"I love the intelligence gathering. We found out our weekend staff was skipping a crucial step because of the feedback loop. We fixed it immediately."
See where your reputation is leaking revenue.
In about two minutes, see exactly how your business looks on Google. We pull your live rating and reviews, map where you show up locally, and line you up against the competitors ranking around you — then email you the full report.
- Your Google profile scored, with a simple A to F grade
- Where you show up on Google Maps — and who outranks you nearby
- Up to five closest local competitors, ranked beside you
No credit card. No sales call. Just the report.
Get your free report
See what's in the audit and how it works, then generate yours in about two minutes — no login required.
- Free — no card needed
- Ready in about 2 minutes
- Sent straight to your inbox
No spam — your details are only used to send the report.
Common Questions
Details on how ReputationSentry protects your business
Yes — and we'll show you the movement. Google's local ranking algorithm rewards businesses that consistently collect and respond to reviews, especially recent ones across multiple sources. ReputationSentry automates both halves and tracks the result. You'll see your local rank, review velocity and sentiment trends in your dashboard, with a monthly Sentry Briefing emailed to you summarising what changed. We also track AI Search Visibility — when ChatGPT, Gemini and Perplexity recommend you (or your competitors) — a signal most tools miss entirely.
Start Protecting Your Reputation Today
Don't let another operational blind spot cost you a customer. Set up ReputationSentry in minutes.
No credit card · No contract · Cancel any time — no awkward conversations.